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2 making a service request – Leica Geosystems Leica mojo3D - User Manual User Manual

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Leica mojo3D, Virtual Wrench™ Remote Service

235

12.2

Making a Service Request

Making a service
request, step-by-
step

To make a service request to Virtual Wrench™, carry out the following steps:

4. The phone numbers screen appears. Tap the phone number that you want the

service technician to call. If no phone number is stored, tap the Add button and
use the on-screen keyboard to enter the number.

5. Tap

to send the request with the selected phone number.

6. A dialog confirming the request for support will be displayed. Tap

to

return

to the main navigation screen.

1. On the main navigation screen, tap the service button.

2. On the flyout menu, tap the service request button.

3. On the dialog box that appears:

• tap

to green tick symbol to proceed.

OR

• tap

to connect to Virtual Wrench without sending a service request.