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Ibm pc or compatible troubleshooting – Apple ColorLaserWriter 12/600PS User Manual

Page 272

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Sometimes printing the first page takes longer than I expect.

The printer automatically goes into an energy-saving mode after it’s been idle
for a while. When you print while it’s in this mode, the printer takes about
three minutes to warm up before it can print the first page.

The printer administrator can adjust this feature by using the Apple Printer
Utility on a Macintosh computer (see Chapter 2) or the Apple Printer Utility
for Windows on a Windows computer (see Chapter 3).

IBM PC or compatible troubleshooting

If you are using the printer from an IBM PC or compatible computer, use this
section for troubleshooting tips.

A message on the screen says the printer can’t print.

Try the following steps:

m Make sure that the printer is turned on.
m Check the network or parallel cables.
m Make sure that the PostScript Printer Driver has been installed as

described in Chapter 7.

m You must send PostScript to the printer. PCL won’t work, and nothing

prints.

Nothing is printed; no paper comes out of the printer.

Try the following steps:

m Make sure the printer is turned on.
m If you’re using Novell NetWare 3.x, make sure banner pages are disabled.
m Send only PostScript files to the printer; do not send straight text or PCL

files.

m Check the “List of Printers” box to see that your printer is selected. See

Chapter 7 for details about installing and selecting the printer driver.

m Try printing the document again, but choose Download PostScript Error

Handling in the Printer Setup PostScript Options dialog box.

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Troubleshooting