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Apple ColorLaserWriter 12/600PS User Manual

Page 271

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Nothing is printed; no paper comes out of the printer.

Try the following steps:

m Make sure the printer is turned on.
m If you are using background printing, check for error messages.

(Double-click the desktop icon for the printer you’re using.)

m If you have several printer icons on your desktop, make sure the one you

printed to is the same as the one where you’re looking for the printed
document.

m Try printing again, but select the Print Detailed Report option. (Choose the

Print command, click the Options button, then choose the Print Detailed
Report from the PostScript Errors pop-up menu.)

m Check the Chooser to be sure the printer is selected. Be sure to select the

printer’s name, as well as the LaserWriter 8 icon and, if necessary, the
AppleTalk network zone.

m Check the Paper Out light. If it is on, add paper and replace the paper

cassette. If it is blinking, make sure the paper cassette is securely in place.

m Check for a paper jam as described in Chapter 11.
m Check the network cables.
m Turn the printer off and back on. Check the startup page.
m Reinstall the printer software on your computer’s startup disk.

A message on the screen says the printer can’t print.

Try these steps:

m Make sure that the printer is turned on.
m Check the network cables.
m Make sure your startup disk has the LaserWriter 8 printer driver in the

Extensions folder, which is inside the System Folder.

m Make sure the printer is selected in the Chooser. Be sure to select the

printer’s name as well as the LaserWriter 8 icon and, if your network has
zones, the correct AppleTalk network zone.

m Make sure that the printer has paper correctly installed.

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Chapter 13