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Reset virtual connect manager, Recovering remote enclosures, Server profile troubleshooting – HP 1.10GB Virtual Connect Ethernet Module for c-Class BladeSystem User Manual

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Maintenance and troubleshooting 217

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Boot Loader environment variables

Reset Virtual Connect Manager

You must have domain privileges to reset VCM. In a multi-enclosure environment, the VC-Enet modules in

bays 1 and 2 of the local enclosure host VCM. With VCM 3.10 and higher, the primary modules can be in
bays other than 1 and 2.
To reset VCM running on the primary VC-Enet module, select Reset Virtual Connect Manager from the Tools

pull-down menu. The Reset Virtual Connect Manager screen appears.

If the Force Failover checkbox is selected and a VC-Enet module is available in the alternate
interconnect bay, the GUI is redirected to the alternate VC-Enet module for log on after the VCM has

restarted. Reset times depend on the size and complexity of the VC domain configuration.

If the Force Failover checkbox is not selected or a VC-Enet module is not available in the alternate

interconnect bay, the VCM restarts on the current VC-Enet module, and you are presented the logon
screen for the current VC-Enet module after VCM restarts. Reset times depend on the size and

complexity of the VC domain configuration.

When resetting the VC-Enet module, VCM is temporarily unavailable. If failover is specified and a backup

VC-Enet module is available, you are logged off and redirected to the backup VC-Enet module IP address.

Recovering remote enclosures

The credentials of the remote enclosure must be restored in the following situations:

A previously saved configuration file is restored

The Onboard Administrator is reset to factory defaults

The Onboard Administrator associated with the remote enclosure is replaced

If the IP link between the local enclosure Onboard Administrator and the remote enclosure Onboard

Administrator is lost, the remote enclosure is also marked as NO-COMM. If IP connectivity is lost, credential

recovery is not required. The enclosure automatically recovers after connectivity is returned.

Server profile troubleshooting

In some cases, server profiles can be assigned to server blades when certain mismatches exist between the

server profile definition and the server blade. The following list summarizes Virtual Connect behavior under

these circumstances:

If the number of network connections in the profile is more than the number of physical Ethernet ports,
the profile is assigned.

If a switch other than a Virtual Connect Ethernet switch is connected to any port in the profile, the profile
is assigned, but the MAC address is not changed on the NIC. The connections display a status of “Not

mapped” when viewing the profile.

If the number of Fibre Channel connections in the profile is more than the number of physical Fibre
Channel HBA ports, the profile is assigned, but the connections display a status of “Not mapped” when

viewing the profile.