PreSonus StudioLive 24.4.2 - Manual (Page 146)

8 Troubleshooting
8.2 Universal Control: VSL
StudioLive ™ Software Library
Reference Manual
8 Troubleshooting
8.2 Universal Control: VSL
StudioLive™ 24.4.2/16.4.2
Owner’s Manual
142
8.2 Universal Control: VSL
VSL Will Not Launch (No Device Button in Universal Control Launch Window).
VSL will not launch if the StudioLive is not connected and synced to
your computer. Verify that your FireWire cable is connected both to
your computer and to your StudioLive. Navigate to Page 3: Digital in the
StudioLive System menu and verify that the FireWire status is locked.
Tap Tempo is Not Available on an FX Bus.
Make sure that a delay has been loaded on that effects bus. The
Tap Tempo button will not appear if a reverb is loaded.
Aux Mix Copies Fat Channel Settings Only and Not Mix (or Vice Versa).
Verify that you are using the correct drag handle. The drag handle that is available at
the top of the VSL window when an aux is selected copies the Fat Channel settings
only. The drag handle that is available from the Aux Masters copies only the aux mix.
Remote Devices Are No Longer Available.
When a remote device goes to sleep, or the iOS application (SL Remote or QMix)
is closed, the device will no longer be available in the VSL Setup tab. Once
the application is active again, the remote device will become available.
8.3 StudioLive Remote
Cannot Edit Channel Labels.
Verify in the VSL Setup tab that the device has permission to edit channel labels.
Tap Tempo Is Not Available.
Make sure that a delay has been loaded on that effects bus. The
Tap Tempo button will not appear if a reverb is loaded.
Cannot Connect to VSL.
Verify that the computer running VSL is not connected to a wireless
router or to another network with an Ethernet cable. VSL does not
support connections to two networks at the same time.
8.4 QMix
Cannot Edit Channel Labels.
Verify, in the VSL Setup tab, that the device has permission to edit channel labels.
Cannot Open the Wheel of Me or Aux Mix Page.
Verify that the Orientation Lock button is not enabled on the current page.
Wheel of Me Indicators Do Not Show Level for “Me” or “Band.”
The “BAND” indicator will not show a level until you create an aux mix on
the Auxes page. The “ME” indicator won’t show a level until at least one
channel is selected on the Me Channels page. If all channels in the aux
mix are selected on the Me Channels page, level will only be shown in the
“ME” indicator, and no level will be shown in the “BAND” indicator.