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Troubleshooting, Overview, General troubleshooting procedures – Ocean Optics OOISensors User Manual

Page 119: Chapter 7, Overview general troubleshooting procedures, For more informat

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Chapter 7

Troubleshooting

Overview

The following sections contain information that may assist you in troubleshooting some of the more
common problems encountered when using the Fiber Optic Sensor System.

General Troubleshooting Procedures

Issue Possible

Cause Resolution

OOISensors not
performing properly.

Various, including incorrect
hardware installation, incorrect
constants, or calibration
issues.

Perform the following steps to troubleshoot the
OOISensors system:

1. Load OOISensors.

2. Ensure that no other Ocean Optics software
application is running in conjunction with
OOISensors.

3. Unplug the USB cable from the PC and
restart OOISensors.

4. Ensure that the entered constants are correct,
then shut down OOISensors. This guarantees
that the correct constants are in place each time
OOISensors starts up.

Receiving Incorrect
O2 readings

Various

1. Check the units provided by the Factory
Calibration

2. Ensure that the temperature probe reading is
accurate (if applicable).

3. Zero Percent Calibration information – Ensure
you are using a container that is impervious to
oxygen in order to maintain a consistent level in
your sample.

FOXY-AL300-000-02-0207

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