Printronix SL5000r RFID Smart Label and Thermal Printers - Manual (Page 341)

Fault Messages
341
Ribbon Low Yes 1. The supply spool is
getting low.
2. If there is a large
amount of ribbon
still on the supply
spool, then the
Ribbon Low
message is being
displayed falsely.
1. Replace ribbon.
2. Disable Ribbon Low in the
MEDIA CONTROL menu.
RIBBON OUT
Load Ribbon Yes 1. The ribbon supply
spool is empty.
2. The ribbon has
broken.
1. Replace ribbon.
2. Reinstall ribbon.
SECURITY CODE
VIOLATION Yes The software being
used is not correct for
the printer. 1. Load the correct software.
2. Power off the printer for 15
seconds, then power back
on again. If the problem
persists, contact your
authorized customer
service representative.
SECURITY
VIOLATION Yes The security key is
missing. Install the security key.
SOFTWARE
ERROR*
Recycle Power Yes/No 1. Application
software tried to
perform an illegal
printer function.
2. There are
damaged logic
circuits on the
controller PCBA.
1. Recycle the printer power.
If possible, print a job that
has previously worked.
2. If the problem persists,
contact your authorized
service representative.
Speed Exceeds
Validator Limit Yes The Print Speed or
Slew Speed value is
above 6 IPS as the
power-up default with
the validator option
installed, or the user
attempted to increase
Print Speed or Slew
Speed above 6 IPS. Change the Print Speed or
Slew Speed value in the
MEDIA CONTROL menu to 6
IPS or less when using the
validator option, and save the
new value as the power-up
default.
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution