Printronix SL5000r RFID Smart Label and Thermal Printers - Manual (Page 338)

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Chapter 6 Restore The Printer To Operation
PRINT HEAD COLD
See Manual Yes Printer is in a cold
environment or
connector P401 has
become dislodged
from the back of the
printhead. 1. Reseat P401 on printhead.
2. Change the printhead.
3. Place printer in a warmer
location.
4. If problem persists, contact
your authorized service
representative.
PRINT HEAD HOT
See Manual Yes/No The printhead has
become overheated. 1. Allow the printhead to cool
down for 5 minutes, then
press PAUSE. Resume
printing.
2. If possible, reduce print
intensity.
3. If problem persists, contact
your authorized service
representative.
PRINT HEAD UP
Close Print Head Yes Printhead is not closed
and completely
latched. Close and latch the printhead
pivoting deck.
PRINTER HOT
See Manual Yes/No The printer has
detected higher than
usual temperatures on
the controller PCBA. 1. Determine that the fan is
operating and that all air
vents are unobstructed.
2. Power off the printer for 15
seconds, then power the
printer back on.
3. Move the printer to a
cooler location.
4. If the problem persists
after moving the printer to
a cooler location, contact
your authorized customer
service representative.
PRINTER UNDER
REMOTE CONTROL Yes Indicates that PNE has
control of the printer. Press any key on the printer.
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution