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Printronix SL5000r RFID Smart Label and Thermal Printers User Manual

Page 340

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340

Chapter

6

Restore The Printer To Operation

Remove Label

Yes

A label was
detected at the
front of the printer
by the Label Taken
Sensor. This is the
normal reminder
message when
Peel-Off or Tear-
Off Media Handling
has been selected.

A label was
removed, but the
“Remove Label”
message
remained.

The incorrect
Media Handling
mode was
selected.

1.

Remove the label from the
front of the printer to allow
the next label to print.

2.

Verify that a front door
assembly is installed on
the printer and that it is
properly closed. Ensure
that no debris is
obstructing the door mirror
or the Label Taken Sensor.

3.

In the QUICK SETUP or
MEDIA CONTROL menu,
change Media Handling to
the correct selection.

RESETTING
PLEASE WAIT

Yes

Printer finished loading
the program into flash
memory and is
automatically resetting
itself.

No action required.

RESTORING
BOOT CODE

Yes

Normal download
initialization message.

No action required.

RIBBON BROKEN
Reload Ribbon

Yes

Ribbon is broken
between the ribbon
take up spindle and the
printhead.

Reattach ribbon.

RIBBON FAULT
Timeout

Yes

In the CT emulation
with a coax interface,
the ribbon has not
moved for 10 minutes
after PAUSE was
pressed to clear a
ribbon fault.

1.

Clean the printer.

2.

Power off, wait 15
seconds, then power back
on again. If the message
persists, contact your
authorized customer
service representative.

RIBBON LOAD BAD
Reload Ribbon

Yes

Ribbon was incorrectly
loaded on the take-up
or supply spindle.

1.

Reload the ribbon
correctly. For ribbon
loading instructions, see
page 51.

Table 17. LCD Message Troubleshooting (continued)

Displayed Message

Can User

Correct?

Explanation

Solution