IBM INFO PRINT 3000 User Manual

Page 164

Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued)

Error Message SRC Code (In Numeric

Order)

Recovery Actions

UPPER TRACTOR FORMS JAM 0119
TENSION ARM DOWN 0131
TENSION ARM UP 0132
SKEW ERROR 0133
FUSER WRAP 0134

(Forms are NOT jammed, torn, or

separated.)

If you do not find a forms jam, do the following:

Be aware that dark-colored backing on the forms can cause the

printer to display these messages.

The message UPPER TRACTOR FORMS JAM 0119 may appear if the

printer engine top cover is open and allowing light to affect an

optical sensor. Ensure that the top cover is closed.

Clean the upper tractor jam sensor. See step 16 on page 93.

Open the upper tractor covers and ensure that the tractor holes align

with the tractor pins.

Check to ensure that the perforation on both Printer 1 and Printer 2

are aligned at the correct forms length of the tractor station alignment

scale and adjust if necessary. See Figure 27 on page 130 for details.

If there is no post processing device attached to Printer 2, press the

Table Up

key on the Printer 2 stacker control panel to make the

forms taut.

If any of the Printer Error messages are still displayed, SELECT the

Check Reset

pushbutton on the Printer Error Display Touch Screen

window.

Check for and resolve or postpone any other error or intervention

message appearing on the Display Touch Screen windows.

If necessary, enter the Thread/Align Forms procedure (see “Forms

Complete the Thread/Align Forms procedure.

SELECT

the Ready pushbutton on the Display Touch Screen window.

10.

If reprinting is allowed, all unfused pages between the Transfer

Station in Printer 1 and the top of the Stacker in Printer 2 are

reprinted. Check for and discard duplicate pages.

11.

If reprinting is not allowed, work with the host system console

operator to recover the lost pages.

12.

recurs frequently.

132

InfoPrint 3000 Operator’s Guide

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