IBM INFO PRINT 3000 User Manual

Page 156

Table 12. Jam Recovery Procedures - Simplex Mode (continued)

Error Message SRC Code (In Numeric

Order)

Recovery Actions

UPPER TRACTOR FORMS JAM 0119
TENSION ARM DOWN 0131
TENSION ARM UP 0132
SKEW ERROR 0133
FUSER WRAP 0134

(Forms are NOT jammed, torn, or

separated.)

If you do not find a forms jam, do the following:

Be aware that dark-colored backing on the forms can cause the

printer to display these messages.

The message UPPER TRACTOR FORMS JAM 0119 may appear if the

printer engine top cover is open and allowing light to affect an

optical sensor. Ensure that the top cover is closed.

Clean the upper tractor jam sensor. See step 16 on page 93.

Open the upper tractor covers and ensure that the tractor holes align

with the tractor pins.

Hold down the tension arm while you do the following:

Use the Forms Feed switches on the printer control panel to align

the form perforation of the first full page with the correct length

alignment mark on the rear tractor cover. See Figure 27 on

page 130 for details.

SELECT

the Table Up pushbutton on the stacker control panel to

make the forms taut.

If any of the Printer Error messages are still displayed, SELECT the

Check Reset

pushbutton on the Printer Error Display Touch Screen

window.

Check for and resolve or postpone any other error or intervention

message appearing on the Display Touch Screen windows.

Check to ensure that the perforation is aligned at the correct forms

length of the tractor station alignment scale and adjust if necessary.

SELECT

the Ready pushbutton on the Display Touch Screen window.

If reprinting is allowed, all unfused pages between the transfer

station and the top of the stacker plus any jam recovery point

distance defined in the printer configuration are reprinted. Check for

and discard duplicate pages.

If reprinting is not allowed, work with the host system console

operator to recover the lost pages.

10.

recurs frequently.

124

InfoPrint 3000 Operator’s Guide

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