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Printed color does not match screen colors, Color print quality is poor – Xerox WorkCentre 470cx-9904 User Manual

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7-26

Printed color does not
match screen colors.

• The color print cartridge has run out of one

or more inks. Install a new cartridge. See

Replacing the Ink Cartridge on page 8-18

.

• The print head may need cleaning. See

Print Cartridge Nozzle Test on page 8-9

.

Black and white is
printing instead of
expected color printing.

• The print settings may be incorrect. Check

Document Type setting in the printer
driver Document/Quality dialog. See

Main Tab on page 5-9

.

• A black cartridge may be installed instead

of a color cartridge. Replace with a color
cartridge. See

Replacing the Ink

Cartridge on page 8-18

.

Color print quality is
poor.

• Ensure that you are using the correct type

of paper.

• Ensure that the Paper Type setting is

correct for the type of paper loaded. See

Main Tab on page 5-9

.

• Change the Print Quality setting to High or

Normal. See

Main Tab on page 5-9

.

Symptom

Cause and Solution

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