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Fax problems, Unplug the power cord and plug it in, Check for power at the outlet – Xerox WorkCentre 470cx-9904 User Manual

Page 235: There is no dial tone, Try using a different telephone cord, The document does not feed into the machine, You cannot receive faxes automatically, Ensure that either fax or tel/fax mode is selected, Ensure there is paper and ink in the machine

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7-15

Fax Problems

Symptom

Solution

The machine is not
working, there is no
display, and the buttons
are not working.

• Unplug the power cord and plug it in.
• Check for power at the outlet.

There is no dial tone.

• Check that the telephone line cord is

connected properly.

• Check the phone wall socket by plugging

in another phone.

• Try using a different telephone cord.

The telephone numbers
stored in memory do not
dial correctly.

Make sure the telephone numbers are stored
correctly in memory. Print a Telephone
Numbers List. See

To Print Reports/Lists on

page 1-55

.

The document does not
feed into the machine.

Make sure the document is not wrinkled or
creased and you are feeding it correctly.
Also ensure that the document is within
specification for size and thickness.

You cannot receive faxes
automatically.

• Ensure that either FAX or TEL/FAX mode

is selected.

• Ensure there is paper and ink in the

machine.

• Ensure that your machine’s memory is not

full. Check the display for a MEMORY
FULL error message.

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