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The paper constantly jams – Xerox WorkCentre 470cx-9904 User Manual

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7-21

The printer prints the
wrong data, or it prints
incorrect characters.

• The printer cable may be connected

improperly. Check the cable connection.

• There may be a problem with the printer

driver software. Exit Windows and reboot
the computer. Turn the printer off and on.

• The printer cable may be incorrect. Use or

replace the cable with an IEEE-1284 rated
cable.

The paper constantly
jams.

• There is too much paper in the Automatic

Paper Feeder (APF). Remove some of the
paper from the APF. If printing onto
transparencies, or labels, insert them one
at a time in the Manual Paper Feeder.

• An incorrect type of paper is being used.

Use only paper that meets the
specifications required by the printer.

• The paper setting method may be

incorrect. If printing onto envelopes,
insert the envelopes so that there is a gap
of approximately 1 mm (1/32") between
the left and right edges of the envelopes at
the paper guide.

Symptom

Cause and Solution

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