HP XP7 Storage - Manual (Page 151)

Table 48 Incorrect display errors
Probable cause / recommended action Error condition
The SVP might not be ready to perform some write processes
from the other system. Wait a few minutes and then click File
> Refresh. If the SVP is not restored, click Refresh All. Only the Exit button and the Refresh and Refresh All
commands are effective when accessing the SVP from
Remote Web Console. 1
An error may have occurred in the SVP. Click File > Refresh
All. If the SVP is not restored, log in to Remote Web Console
again. Only the Exit button and the Refresh All command are
effective when accessing the SVP from the Remote Web
Console. 2
The required software options might not be installed or an
error might occur on the window that appears after you click
the command. The commands in the Go menu are unavailable. 3
Make sure that all the required software options are installed.
If they are installed, do one of the following:
•
Click File > Refresh.
•
Click File > Refresh All.
• Log in to Remote Web Console again.
Close all windows, and then log in to Remote Web Console
again. When you switch windows from one window to the Remote
Web Console window, the Remote Web Console window
is not displayed. 4
Click the scroll buttons or
The items in a list are not synchronized with a scroll bar. 5
above and below the scroll bar.
Close all dialog boxes, and then log in to Remote Web
Console again. The focus disappears from the edit box. 6
Log out of Remote Web Console, and then log in again. If
this error occurs before you log in to the Remote Web The web browser does not display correctly, because some
GUI items such as labels and icons cannot be loaded
properly. 7
Console, close all dialog boxes and then log in to Remote
Web Console.
Log out of Remote Web Console, and then log in again. The characters are unreadable because they are overlapped
or garbled. 8
Click File > Refresh. The characters are garbled in a window where a tree is
displayed. 9
Click File > Refresh. Even though you have clicked Apply to change storage
system settings, the new settings are not displayed in Remote
Web Console. 10
A Remote Web Console message dialog box other than the
dialog box that says Loading... might be displayed behind
this window. Press Alt + Tab to switch the dialog box. The dialog box that says Loading... stays open for a long
period of time. 11
If the dialog box that says Loading... remains displayed for
several hours after you apply the settings to the storage
system, contact HP Technical Support.
Click File > Refresh. If the problem continues, close all Remote
Web Console windows, and then clear the Web browser
caches. The following information does not display in Remote Web
Console windows: 12
•
Information on the storage system, such as ports or HDDs
• Information configured with another Remote Web
Console computer
Troubleshooting 151