HP XP7 Storage - Manual (Page 104)

8 Troubleshooting
This section provides information for identifying and correcting problems with Remote Web Console.
General troubleshooting
A system administrator is responsible for the operation and normal maintenance of the Remote
Web Console web client. The following are guidelines for troubleshooting the Remote Web Console
web client:
•
Check the cabling and the LAN. Verify that both the computer and LAN cabling are firmly
attached, and that the LAN is operating properly.
•
Reboot the computer. Close any programs that are not responding. If necessary, reboot the
Remote Web Console computer and restart a Remote Web Console web client session.
•
Check for any general error conditions. For a complete list of Remote Web Console error
codes, see the HP XP7 Remote Web Console Messages.
•
Check the alert icon. Confirm the severity level of the storage system alert by clicking Alert in
the Remote Web Console main window. If you cannot resolve an error condition, contact HP
Technical Support.
The following illustration shows the workflow for troubleshooting:
104 Troubleshooting