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Safety information, Technical assistance, Warranty – Watlow Series F4S/D User Manual

Page 4: Returns, Safety information in this manual

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Ta b l e o f C o n t e n t s

Wa t l o w S e r i e s F 4 S / D

Safety Information in this Manual

Note, caution and warning symbols appear throughout this book to draw your attention to

important operational and safety information.
A “NOTE” marks a short message to alert you to an important detail.
A “CAUTION” safety alert appears with information that is important for protecting your

equipment and performance.
A “WARNING” safety alert appears with information that is important for protecting you,

others and equipment from damage. Pay very close attention to all warnings that apply to

your application.
The ç symbol (an exclamation point in a triangle) precedes a general CAUTION or

WARNING statement.
The Ó symbol (a lightning bolt in a lightning bolt in a triangle) precedes an electric shock

hazard CAUTION or WARNING safety statement.

Technical Assistance

If you encounter a problem with your Watlow controller, review all configuration

information to verify that your selections are consistent with your application: inputs;

outputs; alarms; limits; etc. If the problem persists after checking the above, you can get

technical assistance by calling your local Watlow representative (see back cover of this

manual), or in the U.S., dial +1 (507) 494-5656. For technical support, ask for an

Applications Engineer.

Please have the following information available when you call:

• Complete model number

• All configuration information

• User’s Manual

• Diagnostic menu readings

Warranty

The Watlow Series F4 is warranted to be free of defects in material and workmanship for

36 months after delivery to the first purchaser for use, providing that the units have not

been misapplied. Since Watlow has no control over their use, and sometimes misuse, we

cannot guarantee against failure. Watlow's obligations hereunder, at Watlow's option, are

limited to replacement, repair or refund of purchase price, and parts which upon

examination prove to be defective within the warranty period specified. This warranty

does not apply to damage resulting from transportation, alteration, misuse or abuse.

Returns

• Call or fax your distributor or the nearest Watlow sales office for best information

about returns. (See outside back cover.)

• To return directly to Watlow Winona in the U.S., first call or fax Customer Service for

a Return Material Authorization (RMA) number (telephone: +1 (507) 454-5300; fax: +1

(507) 452-4507).

• Put the RMA number on the shipping label, along with on a written description of the

problem.

• A restocking charge of 20% of the net price is charged for all standard units returned

to stock. Returned units must be in like new condition and must be returned within

120 days of initial receipt of the product.

ç

Safety Alert

CAUTION or

WARNING

Electrical Shock
Hazard

CAUTION or

WARNING