Safety information, Technical assistance, Warranty – Watlow Series F4S/D User Manual
Page 4: Returns, Safety information in this manual
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Ta b l e o f C o n t e n t s
Wa t l o w S e r i e s F 4 S / D
Safety Information in this Manual
Note, caution and warning symbols appear throughout this book to draw your attention to
important operational and safety information.
A “NOTE” marks a short message to alert you to an important detail.
A “CAUTION” safety alert appears with information that is important for protecting your
equipment and performance.
A “WARNING” safety alert appears with information that is important for protecting you,
others and equipment from damage. Pay very close attention to all warnings that apply to
your application.
The ç symbol (an exclamation point in a triangle) precedes a general CAUTION or
WARNING statement.
The Ó symbol (a lightning bolt in a lightning bolt in a triangle) precedes an electric shock
hazard CAUTION or WARNING safety statement.
Technical Assistance
If you encounter a problem with your Watlow controller, review all configuration
information to verify that your selections are consistent with your application: inputs;
outputs; alarms; limits; etc. If the problem persists after checking the above, you can get
technical assistance by calling your local Watlow representative (see back cover of this
manual), or in the U.S., dial +1 (507) 494-5656. For technical support, ask for an
Applications Engineer.
Please have the following information available when you call:
• Complete model number
• All configuration information
• User’s Manual
• Diagnostic menu readings
Warranty
The Watlow Series F4 is warranted to be free of defects in material and workmanship for
36 months after delivery to the first purchaser for use, providing that the units have not
been misapplied. Since Watlow has no control over their use, and sometimes misuse, we
cannot guarantee against failure. Watlow's obligations hereunder, at Watlow's option, are
limited to replacement, repair or refund of purchase price, and parts which upon
examination prove to be defective within the warranty period specified. This warranty
does not apply to damage resulting from transportation, alteration, misuse or abuse.
Returns
• Call or fax your distributor or the nearest Watlow sales office for best information
about returns. (See outside back cover.)
• To return directly to Watlow Winona in the U.S., first call or fax Customer Service for
a Return Material Authorization (RMA) number (telephone: +1 (507) 454-5300; fax: +1
(507) 452-4507).
• Put the RMA number on the shipping label, along with on a written description of the
problem.
• A restocking charge of 20% of the net price is charged for all standard units returned
to stock. Returned units must be in like new condition and must be returned within
120 days of initial receipt of the product.
ç
Safety Alert
CAUTION or
WARNING
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Electrical Shock
Hazard
CAUTION or
WARNING