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Vbi related errors, Remote control related errors, Data related errors – TANDBERG E5714 User Manual

Page 308: H.5 vbi related errors, H.6 remote control related errors, H.7 data related errors

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Error Messages

Page H-6

Instruction Manual: evolution 5000 E57xx DSNG and DENG Voyager Encoder

ST.TM.E10076.3

H.5

VBI Related Errors

Table H.3: VBI Error Messages

Error Message

Action to Take

Duplicate VBI PID

Invalid VBI PID

Duplicate Teletext PID

Invalid Teletext PID

Check the Encoder configuration.

Closed Caption (Line 21)

Closed Caption (Ext. Data)

Neilson/AMOL 1 Detection

Neilson /AMOL 11 Detection

VPS Detection

WSS Detection

VITC Detection

Video Index Detection

No Teletext Data Detected

No inverted Teletext Dat

Verify that the appropriate VBI is present in the video source. If it is, power
Encoder off, then check that the Base Board is firmly seated in the chassis. Do
this by firmly pressing it from the rear of the Encoder into the chassis. Power on
the Encoder. If the fault persists call Service Engineer.

H.6

Remote Control Related Errors

Table H.4: Remote Control Error Messages

Error Message

Action to Take

Ethernet Comms

SNMP Undo Fail

Power Encoder off, then check that the Base Board is firmly seated in the
chassis. Do this by firmly pressing it from the rear of the Encoder into the chassis.
Power on the Encoder. If the fault persists call Service Engineer.

H.7

Data Related Errors

Table H.5: Data Error Messages

Error Message

Action to Take

Comms Error

Config Update

Processor Stopped

Power Encoder off, then check that the Base Board and any data modules are
firmly seated in the chassis. Do this by firmly pressing them from the rear of the
Encoder into the chassis. Power on the Encoder. If the fault persists call Service
Engineer.

Duplicate PID

Invalid PID

Mux Bit-Rate too low

Data Overflow

Data Underflow

Mux FIFO Full

Check the Encoder configuration.

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