Nortel Networks 9150 - Manual (Page 383)

Remote Gateway 9150 Installation and Administration Guide 353
January 2005 Troubleshooting
The display is blank (that is, the
time and date are not displayed). 1 Take the digital telephone handset off
hook and dial the Online SPRE code.
The Remote Gateway 9150 unit
attempts to connect to the host PBX.
When the connection is established, the
time and date display.
2 Check the IP network and ensure that:
!
it is not down
!
traffic is being routed between the
Remote Gateway 9150 unit and RLC
on the host PBX
3 PING the RLC from the Remote
Gateway 9150 unit to verify IP network
connectivity.
4 Ensure the ISDN BRI line is working.
Ask your service provider to check this.
5 Restart the RLC, wait one minute, and
then restart the Remote Gateway 9150
unit.
6 Ensure the RLC is enabled in its host
PBX slot.
In Load 97 on the Meridian 1 PBX, stat
the RLC, disable and enable it, or re-seat
it if necessary.
7 Contact your telecom administrator.
There might be problems at the host
PBX.
Symptom What to do