Nortel Networks 9150 - Manual (Page 378)

348 Remote Gateway 9150 Installation and Administration Guide
Troubleshooting Standard 3.1
Before you begin
If you experience problems in setting up or running your Remote Gateway 9150
unit, this chapter can help you to isolate and solve the problem.
Identifying why a problem occurred
Before you begin, ask yourself the questions listed in the following table:
Question
IF you
answered THEN do the following:
Is this a new
installation? yes Perform troubleshooting in the
sequence presented in this chapter.
no Answer the next question.
Did the Remote Gateway
9150 unit work, and then
suddenly stop
working? yes Answer the next question.
no Perform troubleshooting in the
sequence presented in this chapter.
Did you modify the
configuration or
change any hardware
components? yes 1 Verify that changes were done
correctly.
2 Check the hardware components
to ensure they are in working
order.
3 Perform troubleshooting for the
specific component.
no Contact your telecom or data network
administrator. There might be a
problem with the network.