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Grass Valley UIM v.2.1.1 User Manual

Page 5

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February 5, 2008

UIM Instruction Manual

5

Example master hosts file entries for the UIM-SAN-FCIP .................................. 89
Example master hosts file entries for two SANs................................................. 89

Configure the UIM network settings ........................................................................ 92
Connect UIM-SAN-FCIP network cables

Dell 2850 ............................................................................................................ 95

Connect UIM-SAN-FCIP network cables

Dell 1950 ............................................................................................................ 96

Install CVFS client software on the UIM-SAN-FCIP ................................................ 97

Install CVFS client software on the UIM ............................................................. 97
License the UIM-SAN-FCIP CVFS Client Software............................................ 101
Configure CVFS Client software on the UIM-SAN-FCIP .................................... 103

Perform miscellaneous system settings .................................................................. 106
Enable Fibre Channel network TCP checksums ..................................................... 106
Verify access to shared storage .............................................................................. 107

The UIM-SAN-FCIP does not recognize shared storage ................................... 107

Test the UIM-SAN-FCIP functionality ...................................................................... 108
Create UIM-SAN-FCIP system disk image.............................................................. 108

Chapter 6

Service Information

Interpreting front panel and rear panel indicators.................................................... 110
Troubleshooting....................................................................................................... 111

Before calling product support ............................................................................ 111
If you have a problem: UIM-DIS-GEIP ............................................................... 112

Step 1: Power-on the UIM, and log on as Administrator................................ 112
Step 2: Make note of any recent system changes ......................................... 112
Step 3: Check the status of Grass Valley Services on the UIM ..................... 112
Step 4: Use “ping” utility to test Fibre Channel connectivity .......................... 112
Step 5: FTP a media file via Fibre Channel ................................................... 113
Step 6: Use the “ping” utility to test Ethernet connectivity ............................. 114
Step 7: Check Ethernet switch status ............................................................ 114
Step 8: FTP a file using the 1000BT interface

connected to the streaming LAN............................................................... 115

Step 9: Test the streaming performance ....................................................... 116

If you have a problem: UIM-SAN-GEIP .............................................................. 116

Step 1: Power-on the UIM, and log on as Administrator................................ 117
Step 2: Make note of any recent system changes ......................................... 117
Step 3: Check access to the shared storage ................................................. 117
Step 4: Check the status of Grass Valley Services on the UIM ..................... 117
Step 5: Use the “ping” utility to test Ethernet connectivity ............................. 117
Step 6: Check Ethernet switch status ............................................................ 118
Step 7: FTP a file using the 1000BT interface

connected to the streaming LAN............................................................... 119

Step 8: Test the streaming performance ....................................................... 120

If you have a problem: UIM-SAN-FCIP .............................................................. 121

Step 1: Power-on the UIM, and log on as Administrator................................ 121
Step 2: Make note of any recent system changes ......................................... 121
Step 3: Check access to the shared storage ................................................. 121
Step 4: Check the status of Grass Valley Services on the UIM ..................... 121
Step 5: Use the “ping” utility to test Ethernet connectivity ............................. 121
Step 6: Check Ethernet switch status ............................................................ 122
Step 7: FTP a file using the Fibre Channel interface

connected to the FC IP network................................................................ 123

Step 8: Test the streaming performance ....................................................... 124

Using a generic rebuild CD ..................................................................................... 125
Creating a system disk image ................................................................................. 126
Restoring the system disk image ............................................................................ 127
Installing the disk image on a replacement UIM...................................................... 131

Part 1: Preparing to install the system disk image ......................................... 132

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