Read this first, Contacting dell, Read – Dell TL2000 User Manual
Page 5: This, First, Minimum, Firmware, Levels, Common, Library
Read
this
First
Minimum
Firmware
Levels
for
Common
Library
Features
Table
1.
Minimum
Firmware
Levels
for
common
Library
features
Feature
Minimum
Firmware
Level(s)
Required
Dedicated
Cleaning
Slot
removal
Library
firmware
level
must
be
greater
than
3.90.
Encryption
Library
firmware
level
must
be
5.80
or
greater.
LTO4
Drive
firmware
level
must
be
77BE
or
greater.
Key
Path
Diagnostics
Library
firmware
level
must
be
greater
than
6.3,
if
feature
is
available.
Path
Failover
LTO
4
Tape
Drives:
No
minimum
level
of
firmware
is
required.
Library
firmware
must
be
greater
than
5.80.
IPv6
Support
Library
firmware
level:
4.50
LT04
Drive
Support
Library
firmware
level:
3.90
Contacting
Dell
For
customers
in
the
United
States,
call
800-WWW-DELL
(800-999-3355).
Note:
If
you
do
not
have
an
active
Internet
connection,
you
can
find
contact
information
on
your
purchase
invoice,
packing
slip,
bill,
or
Dell
product
catalog.
Dell
provides
several
online
and
telephone-based
support
and
service
options.
Availability
varies
by
country
and
product,
and
some
services
may
not
be
available
in
your
area.
To
contact
Dell
for
sales,
technical
support,
or
customer
service
issues:
1.
Visit
2.
Verify
your
country
or
region
in
the
Choose
A
Country/Region
drop-down
menu
at
the
bottom
of
the
page.
3.
Click
Contact
Us
on
the
left
side
of
the
page.
4.
Select
the
appropriate
service
or
support
link
based
on
your
need.
5.
Choose
the
method
of
contacting
Dell
that
is
convenient
for
you.
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