Contacting jeppesen, Sales/customer service, Western hemisphere – Jeppesen FliteDeck 3 User Manual
Page 270: Eastern hemisphere, Technical support
Troubleshooting and Getting Help
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Contacting Jeppesen
Jeppesen Sanderson, Inc.
55 Inverness Drive East
Englewood, CO 80112-5498
USA
Jeppesen GmbH
Frankfurter Str. 233
63263 Neu-Isenburg
Germany
You may need to provide your serial number and customer number when calling
customer service or technical support. It may also be useful in the future to have
your Site Key and Site Code available. This information is available in the
UpdateClient.
1. In the FliteDeck Setup program, click Get Update on the Configuration tab.
2. If the Select a Product dialog box appears, select JeppView/FliteDeck and
click OK.
3. The Jeppesen Update Agent dialog box displays with your serial number, site
code and site key.
4. After you have transcribed the information for your notes, click Cancel.
Sales/Customer Service
Western Hemisphere:
Phone: 800.621.5377 303.328.4274
Fax: 888.271-3730 303.328.4153
Eastern Hemisphere:
Phone: +49 6102 5070
Fax: +49 6102 50 7999
Technical Support
Western Hemisphere:
Phone: 800.732.2800 303.328.4587
Fax: 303.328.4135
Email:
Eastern Hemisphere:
Phone: +49 6102 50 8270
Email: