Xerox WorkCentre PE120-120i-3124 User Manual

Page 204

Troubleshooting

9.24

Page skew

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper

• Ensure that the paper or other material is loaded correctly

and the guides are not too tight or too loose against the

paper stack.

• Try feeding paper through a different paper supply.

Curl or wave

• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature

and humidity can cause paper curl. See “Paper

• Turn over the stack of paper in the paper tray. Also try

rotating the paper 180° in the tray.

• Try printing to the rear output slot.

Wrinkles or

creases

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper

• Turn over the stack of paper in the paper tray. Also try

rotating the paper 180° in the tray.

• Try printing to the rear output slot.

Back of printouts

are dirty

Check for leaking toner. Clean the inside of the machine. See

Black pages

• The toner cartridge may not be installed properly. Remove

the cartridge and reinsert it.

• The toner cartridge may be defective and need replacing.

Remove the toner cartridge and install a new one. See

• The machine may require repair. Contact a service

representative.

Condition

Suggested solutions

AaBbCc

This manual is related to the following products: