16 troubleshooting psp installation failures, 17 troubleshooting pxe boot problems – HP Insight Control Software for Linux User Manual
Page 233
Corrective actions
Cause/Symptom
appear asking you to press the Enter key to bring up a
console shell.
Place both disks on the same controller.
Deployment of SLES 10 SP3 fails when logical volumes span
disks on multiple controllers
Deploying an image on a managed system, running SLES
10 SP3, with multiple disks (each on individual controller)
fails because the order of the disks observed by the RAM
disk does not agree with SLES 10 SP3. As a consequence,
the image is deployed to the wrong disks.
25.16 Troubleshooting PSP installation failures
The following table describes possible causes of problems with installing the ProLiant Support Pack
(PSP) for Linux and provides actions to correct them.
Corrective actions
Cause/Symptom
Verify the PSP installation log and add the required
package dependencies to the target system.
The packaging dependencies were not met.
Use the Power On Server tool, then rerun the Install ProLiant
Support Pack (PSP)... tool.
The target system is powered down.
Verify the OS of the target system. Rerun the Install ProLiant
Support Pack (PSP)... tool, selecting the correct PSP.
Selected PSP is incorrect for the target managed system's
OS and version.
None. PSPs cannot be used with this OS.
PSP does not support the target system's OS and version.
Verify the target system's hardware, then rerun the Install
ProLiant Support Pack (PSP)... tool, selecting only the
Selected software components are not relevant to the target
system's hardware.
software components that are relevant to the target system's
hardware.
Rerun the Install ProLiant Support Pack (PSP)... tool and
correct the errors in the PSP configuration file.
The PSP configuration file was edited by the user and is
not valid.
Choice of corrective actions:
The PSP selected was deleted from the Insight Control for
Linux repository.
•
Select a different PSP.
•
Add the required PSP to the Insight Control for Linux
repository.
Recopy the PSP to the appropriate /opt/repository/
psp
subdirectory.
The PSP file is corrupted.
The Deploy
→Deploy Drivers, Firmware and
Agents
→IC-Linux→Install ProLiant Support Pack is not
supported on managed systems running ESX or ESXi
The PSP installation fails on a ESX or ESXi system.
If you need to install ESX agents, run Configure
→Configure
or Repair Agents…
25.17 Troubleshooting PXE Boot problems
The following table provides the actions to correct a possible PXE boot failure.
Corrective Actions
Cause/Symptom
To reestablish PXE boot capability:
Updating NIC might result in temporary loss of PXE boot
capability
1.
Press Enter to view the Option ROM message.
2.
When the ServerEngine information is displayed, enter
Ctrl-P to configure it.
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