HP Insight Control Software for Linux - Manual (Page 215)

25.9 Troubleshooting firmware update problems
The following table provides the actions to correct a firmware update task failure.
Corrective Actions Cause/Symptom
Perform the appropriate action: Firmware Update Task Failed
If the task fails, the system is left up in the Insight Control
for Linux RAM disk, so that you can examine the hpsum
logs and enter commands as necessary. •
Examine the Task Results
If the task failed on any step other than the firmware
step, perform the steps to correct that problem.
• If the task failed on the Power Down server step,
examine the firmware update log to determine why.
You can also examine the system console; firmware
update messages are output to console.
•
The tar file must contain the contents of /compaq/
swpackages
directory with no directory information.
Verify that any new firmware is an hpsum file.
• Verify that any new .scexe file is executable.
•
Verify that the hpsum executable is located in the
/compaq/swpackages
directory.
This message can be safely ignored. Benign font error message during firmware update
The following error message appears in the log of the
firmware update:
Fontconfig error: Cannot load default
config file
25.10 Troubleshooting Insight Control for Linux repository problems
The following table describes possible causes of problems with the Insight Control for Linux repository
and provides actions to correct them.
Corrective actions Cause/Symptom
Choice of actions: Selected Repository Item Is Missing
A selected item is no longer in the repository. Another user
may have removed it. •
Select a different item from the repository.
• Restore the item to the repository:
1.
Select Options →IC-Linux→Manage Repository.
2. Add the item.
3. Copy files for the item to the specified directory,
as needed.
Verify that the correct files are in the appropriate /opt/
repository
subdirectory. If not, use the Manage
Repository tool to restore the missing files.
Repository Item Is Missing Files
An item selected from the Insight Control for Linux
Repository does not have the proper files in the appropriate
subdirectories.
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