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2 error messages and actions – KYORITSU 6315 Instruction Manual User Manual

Page 160

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KEW6315

11.2 Error messages and actions

KEW6315

- 158 -

Symptom

Check

Data cannot be saved on the

SD card.

● SD card is inserted correctly?

● SD card has been formatted?

● Is there available free space in a SD card?

● Check the max number of files or capacity of SD card.

● Operation of the SD card has been verified?

● Verify the proper operation of SD card on other well-known

hardware.

Download and setting cannot be

done via USB communication.

● connection of the USB cable between the instrument and PC.

● Run the communication application software “KEW Windows

for KEW6315” and check the connected devices are

displayed or not. If the devices are not displayed, the USB

driver might not be installed correctly. Please refer to the

installation manual for “KEW Windows for KEW6315” and

re-install the USB driver.

At the self-diagnosis, “NG” judgment

is given frequently.

If “NG” is given for “SD Card”, see the check points for “Data

cannot be saved in the SD card.” in above column. If “NG” is

give for the other items, disconnect the power cord from an AC

power source, and then remove all the batteries from the

instrument. Insert the batteries again, and connect the power

cord to an AC power source, and carry out the self-diagnosis

again. If “NG” is still given, instrument failure may be suspected.

11.2 Error messages and actions

Error message may appear on the LCD while using the instrument. Please check the following table if any error
message appears, and take action.

Message

Detail & Action

No SD card.

● Check the SD card is inserted correctly. See “4.3 Placing/

removing SD card” (P. 33).

Check the amount of free space in

the SD card.

Check the amount of free space in

the SD card.

● Check the free space on the SD card. If the space is not enough,

delete unnecessary files, format the card or use another card.

The SD card should be formatted on KEW6315, not on the PC.

See “To delete, transfer or format the recorded data” (

P.

82).

Failed to detect sensors.

Check the connection of the

sensor(s).

● Check the connection of current sensor.

● If any problem is suspected, please do the following checks.

Connect the current sensor, for which "NG" is given, to the CH

on which another sensor is properly detected. If the result "NG"

is given for the same CH, a defect of the instrument is suspected.

A defect of sensor is suspected if "NG" is given for the same

sensor connected to another CH. If NG result is given, stop using