ETC Cobalt Family v7.0.0 User Manual

Page 68

Troubleshooting - Flickers

Symptom: A Dimmer/device with start address below ~200 flickers or drops out at semi-regular
intervals.

Solution

• Turn off RDM at the DMX port it is plugged into using

system settings

/GCE.

If this stops flicker then device is not fully compliant with the DMX spec, inform supplier so
they can fix.

• Check termination by connecting device directly to a DMX output with no other devices

connected.

Troubleshooting - External Touchscreen

Symptom: Touching one selects something on the other screen.

Solution

• Turn off. Turn on.

• Recalibrate and ensure to select the right screen. Touchscreens can't match the touch and

screen automatically, they have to be told which is which

Troubleshooting - Backup is not in sync

Symptom: The backup isn't following the server.

Solution

• Ensure backup has current play (send to/fetch from) and is on the in

Backup Sync

settings.