HP VMA-series Memory Arrays - Manual (Page 218)

218 HP VMA SAN Gateway User’s Guide AM456-9026A
vincident -a
The vincident script collects useful information from the HP VMA SAN Gateway and HP VMA
Array, such as version/timestamp of the current kernel, CPU information, partition information, HP
VMA Array configuration, and HP VMA Array logs.
Once collected, this information can be sent to Customer Support for analysis to determine the
source of performance issues, such as ECC errors.
The vincident script is installed on the host server as part of the HP VMA Utilities package.
Syntax
vincident {-a | | } [--max-timeout secs]
vincident may be run using the IP address of the HP VMA Array ( ) or using a
serial cable connected from the host server to the HP VMA Array ( ).
The vincident utility creates an incident report in the current directory with a name similar to
vincident.20110624T110149 .
You must log in as root on the Linux host computer to run the vincident reporting script. In the
event that the full path name of the vincident utility is not in the root PATH , the full path of
vincident is /opt/violin/bin/vincident .
Once collected, use the following command to upload the log:
#file debug-dump upload vincident.xxxxx scp://
Example
vinfo
The vinfo utility displays the HP VMA Array type and version.
Syntax
vinfo [ ]
# vincident -a
Gathering information from host...
Gathering information from target...
Target IP = 10.1.10.212
This could take a couple of minutes, please be patient...
Incident report created in vincident.20120927T162608