beautypg.com

4 before you contact the scanner service provider, General, Error status – Fujitsu Ricoh Fujitsu fi-7280 Color Duplex Document Scanner User Manual

Page 159: Before you contact the scanner service provider, General error status, 4 before you contact the scanner, And then cont, S in, Appendix, Glossary introduction index contents top

background image

Appendix

Chapter 8 Troubleshooting

Glossary

Introduction

Index

Contents

TOP

159

How to Load
Documents

Configuring the
Scan Settings

How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Operational
Settings

Replacing the
Consumables

Scanner
Overview

Troubleshooting

Please check the following items before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.

General

Error Status

Computer connection issues

Feeding issues

8.4 Before You Contact the Scanner Service Provider

Item

Findings

Scanner model
name

Example: fi-7280
For details, refer to

"8.5 Checking the Product

Labels" (page 161).

Serial No.

Example: XXXX000001
For details, refer to

"8.5 Checking the Product

Labels" (page 161)

.

Date of manufacture

Example: 2013-07 (July 2013)
For details, refer to

"8.5 Checking the Product

Labels" (page 161)

.

Date of purchase

Symptom

Frequency of
trouble

Warranty

Options used

Example: fi-718PR
For details, refer to

"A.4 Scanner Options" (page

214)

.

Item

Findings

Operating system
(Windows)

Error message

Interface

Example: USB interface

Interface controller

Item

Findings

Paper type

Main purpose of use

Date of last cleaning

Date of consumable
replacement

Operator panel
status