4 before you contact the scanner service provider, General, Error status – Fujitsu Ricoh Fujitsu fi-7280 Color Duplex Document Scanner User Manual
Page 159: Before you contact the scanner service provider, General error status, 4 before you contact the scanner, And then cont, S in, Appendix, Glossary introduction index contents top

Chapter 8 Troubleshooting
159
Please check the following items before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
General
Error Status
■
Computer connection issues
■
Feeding issues
8.4 Before You Contact the Scanner Service Provider
Item
Findings
Scanner model
name
Example: fi-7280
For details, refer to
Serial No.
Example: XXXX000001
For details, refer to
.
Date of manufacture
Example: 2013-07 (July 2013)
For details, refer to
.
Date of purchase
Symptom
Frequency of
trouble
Warranty
Options used
Example: fi-718PR
For details, refer to
.
Item
Findings
Operating system
(Windows)
Error message
Interface
Example: USB interface
Interface controller
Item
Findings
Paper type
Main purpose of use
Date of last cleaning
Date of consumable
replacement
Operator panel
status