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Multifeed error occurs frequently, Appendix, Glossary introduction index contents top – Fujitsu Ricoh Fujitsu fi-7280 Color Duplex Document Scanner User Manual

Page 147

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Appendix

Chapter 8 Troubleshooting

Glossary

Introduction

Index

Contents

TOP

147

How to Load
Documents

Configuring the
Scan Settings

How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Operational
Settings

Replacing the
Consumables

Scanner
Overview

Troubleshooting

Multifeed error occurs frequently.

Do the documents meet the requirements described in
"Precautions" in

"Conditions" (page 45)

?

No

Use documents that meet the requirements.
For details, refer to

"2.3 Documents for Scanning (ADF)" (page 45)

.

Yes

Are you using the Carrier Sheet?

Yes

In the scanner driver, configure the scan settings for using the Carrier Sheet
(

"Documents Larger than A4/Letter Size" (page 89)

or

"Scanning Photographs and

Clippings" (page 91)

).

No

If multifeed detection is enabled, is there any document in
the batch that fulfills the conditions for an accurate
detection?

No

Fulfill the conditions for an accurate multifeed detection.
For details, refer to

"Conditions for Multifeed Detection" (page 49)

.

Also specify the multifeed detection area if necessary (

"Specifying the Area to

Detect Multifeed [Document check area specification for Multifeed Detection]"
(page 197)

).

Yes

Did you scan a plastic card or any other thick document?

Yes

To scan documents successfully, use the multifeed window display function of the
scanner driver, use the Intelligent Multifeed function, or disable the multifeed
detection.

No

Did you fan the documents before loading them?

No

Fan the documents.

Yes

Have the documents just been printed out from a copy
machine or a laser printer?

Yes

Fan the documents a few times to remove static electricity.

No

Is the document stack thinner than 8 mm?

No

Reduce the number of sheets.

Yes

Are the consumables (*1) installed correctly?

No

Install the consumables (*1) correctly.
For details, refer to

"Chapter 7 Replacing the Consumables" (page 119)

.

Yes