Kenmore 385. 19000 User Manual
Page 118
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* All = Convencional and Embroidery sewing
T roubleshooting
Problem
Type of
Sewing
Cause
Reference
The machine is
All
Threads have been caught in the hook
See pages 98, 100.
noisy.
All
(D
mechanism.
The feed dogs are packed with lint.
Seepages 98, 100.
All
(D
Slight humming sound coming from internal
Not abnormal
motor.
All
The needle thread is not threaded properly.
Seepages 12-18.
All
The needle thread tension is too tight.
See page 26.
All
(D
The needle is bent or blunt.
Seepage 10,
All
The needle is inserted incorrectly.
See page 10.
The needle
All
The thread is coo heavy for the needle.
See page 22,
thread breaks.
Conventional
The needle thread and the bobbin thread are
See page 18.
not sec properly under (drawn to the rear of
the presser foot when starting to sew).
Embroidery
The needle thread is not sec in the thread
holder when embroidery sewing is started.
See page 74.
All
The bobbin thread is not threaded properly in
See page 14.
The bobbin
thread breaks.
All
the bobbin holder.
Lint has collected in the bobbin holder.
See page 100.
All
The bobbin is damaged and doesn’t turn
smoothly.
Replace bobbin.
All
The needle is incorrectly inserted.
Seepage 10.
All
The needle is bent or blunt.
See page 10.
The needle
breaks.
All
All
The needle clamp screw is loose.
The needle thread tension is too tight.
See page 10.
See page 26.
All
The fabric is not drawn to the rear when
sewing is finished.
See page 32.
Conventional
The needle is too fine for the fabric being
See page 22.
sewn.
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