Send key messages to users – Google Apps for Work User Manual
Page 78

Phase 3: Global Go-Live
78
Time frame: Weeks 10–13
What and why: Keep up the constant communication as you
approach the big day. You want to make sure all users are informed
about the migration process at Global Go-Live. Be sure to implement
any improvements you identified during the Early Adopter phase.
The result: Your Go-Live users are equipped with all the information
they need to be productive on their first day using Google Apps.
Send key messages to users
“We communicated in waves. It got more
specific the closer the communication
came to Go-Live. Google Guides were
put on dual delivery ahead of time.
We encouraged people to try to access
accounts ahead of time, so we
provisioned accounts about a month
in advance.”
—Wietze Devries, Principal IT
Architect, MeadWestvaco
MeadWestvaco is a packaging company
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