Make change management part of the project – Google Apps for Work User Manual
Page 13

Change Management Guide
13
Build Your Change Management Approach
Make change management part of the project
For the most effective deployment, you’ll coordinate your change
management efforts with the rest of your Google Apps project team from
the beginning.
Start by understanding your goals for the overall project. Let’s say:
2,000 users on Gmail within the next three months.
You’ll track key decisions, such as the email migration strategy, supported
mobile devices, and which Google Apps services will be rolled out.
During the deployment strategy meetings or deployment planning
workshops, you’ll assure that the agenda includes change management.
As important as the other work streams
Excellent project management and technical configuration are critical to a
successful deployment. But most people in your organization won’t have
direct contact with these efforts.
Most people will experience the transition through the communications
and training aimed at them. Change management becomes the interface
for people to go Google.
Watch
“I don’t know why you wouldn’t move to
Google Apps. It gives you the ability to
reduce costs significantly, improve
productivity dramatically and make your
business more competitive. There really
is no downside.”
—
Walt Oswald, Corporate Vice
President of IT and CIO, Motorola
Mobility
Motorola Mobility is a telecommunications