Create a training site and materials | how to – Google Apps for Work User Manual
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Change Management Guide
47
Phase 1: Core IT
Create a training site and materials | How to
Google provides a variety of learning resources to get you started. You
can find these resources and more
.
Point your users to this public site, which
includes user guides, eLearning videos, tips and
tricks, and more.
Use our site template to quickly customize the
user learning center just for your organization.
Includes user guides, eLearning videos, tips and
tricks, and more.
Or you can pick specific guides and customize them to suit the needs of
your site:
Give your users these getting started, quick
reference, and switch guides to help them learn
their new applications.
Provide these fun, interactive overviews of
Google Apps services.
Help users get up to speed on Google Apps
quickly with these targeted training videos.
Make sure your users get the most from Google
Apps with these concise tips and tricks. Post
them all on your resources site or send them to
users on a regular basis.
Many of our user guides and video captions are
available in multiple languages.
Resources
•
•
•
If you customize your own user learning center,
turn on Google Analytics for that site so you can track site traffic.
Analytics gives you an easy way to measure the effectiveness of your
change management efforts.
“How do we do it? We create a Gone
Google site for the company, using the
Google template. This site serves as a
centralized location that employees can
refer back to after training or if they were
not able to attend training.
We customize the site 90% then turn it
over to the customer so they may further
customize it with FAQs based on their
knowledge of their employees
anticipated usage of Google Apps.”
—
Tracey Flynn, Training and
Communications Manager,
SADA Systems