Google Apps for Work - Manual (Page 11)

Change Management Guide 11
Change Management Task Timeline & Checklist
Build Your Change Management
Approach

Make change management part of the project

Build your change management proposal

Secure executive support

Conduct your deployment planning workshop

Build your Change Management team
Phase 1: Core IT
Get Ready

Profile your user community

Start your Google Guides program

Assess company-wide change impacts
Communicate

Create your marketing strategy

Complete the communications plan

Send key messages to users
Train

Complete the training plan

Create a training site and materials

Deliver and evaluate training
Phase 2: Early Adopter
Get Ready

Start your Google Guides program

Assess team change impacts
Communicate

Launch and complete marketing campaign

Send key messages to users
Train

Complete training materials for users

Deliver and evaluate training
Phase 3: Global Go-Live
Get Ready

Send a user readiness survey

Complete and execute the support plan
Communicate

Launch and complete marketing campaign

Send key messages to users
Train

Complete training materials for users

Deliver and evaluate training
Life After Go-Live
Get Ready

Review progress against project goals

Continue to gather feedback from users

Plan for ongoing change management
Communicate

Celebrate the success of your deployment

Set up an ongoing communications process
Train

Create a maintenance plan for training
materials

Provide advanced, ongoing Google Apps
training