Google Apps for Work - Manual (Page 56)

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Phase 2: Early Adopter
By the end Early Adopter phase, a cross-section of your users
(typically 5–10%) begin to use Google Apps. This includes your
Google Guides so they can gain experience with the new services.
For the Change Management team, these are the key tasks:
•
Deliver communications and training for your first business users—
Early Adopters—as they move to Google Apps
• Launch your marketing campaign to the entire company
• Kick off your Google Guides program
• Gather feedback and input from your Core IT users
This Early Adopter phase should be your “dress rehearsal” for your Global
Go-Live.
Task
Time frame (by phase & week number)
Core IT Early Adopter Global Go-Live
1 2 3 4 5 6 7 8 9 10 11 12 13
Launch your marketing campaign 5 6 7 8 9
Send key messages to users 5 6 7 8 9
Complete training materials for users 7
Start your Google Guides program 7 8
Deliver & evaluate training 7 8
Assess team change impacts 7 8 9
Go-Live 8
What else is happening?
During the Early Adopter phase, the Project Management and Technical
Configuration teams will:
•
Provision Early Adopters on Google Apps
• Configure your Google Apps services (such as Gmail) and settings
• Set up Early Adopters to use Gmail
• Pilot help desk operations and support for Google Apps