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Change management task timeline & checklist – Google Apps for Work User Manual

Page 10

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Change Management Task Timeline & Checklist

Here are the suggested change management timeline and checklist for a
Google Apps rollout, and the activities for each phase—Core IT, Early
Adopter, and Global Go-Live.

Task

Time frame by phase and week number

Core IT

Early Adopter

Global Go-Live

Get ready

1

2

3

4*

5

6

7

8*

9

10

11

12 13*

Profile your user community
Start your Google Guides program
Assess company-wide change impacts
Assess team change impacts
Send a user readiness survey
Complete & execute the support plan

Communicate

1

2

3

4*

5

6

7

8*

9

10

11

12 13*

Create your marketing strategy
Complete the communications plan
Send key messages to users
Launch & complete marketing campaign

Train

1

2

3

4*

5

6

7

8*

9

10

11

12 13*

Complete the training plan
Create a training site and materials
Deliver and evaluate training
Complete training materials for users

* Go-Live week for phase