Google Apps for Work - Manual (Page 53)

Change Management Guide 53
Phase 1: Core IT
Deliver and evaluate Core IT training | How to
“Cloud Sherpas provided specialized
training for Outlook users, and gave a
step-by-step process for learning to do
the same tasks in Gmail.”
—Mark Steward, IT Director,
Baird & Warner
Baird & Warner is a real estate company
based in the United States. It has 1,600
Google Apps users.
Now that you have created training materials, it’s time to put them to the
test with your Core IT users. Here’s a recommended timeline:
Task
Time frame (by
week number)
Core IT
1 2 3 4
Deliver and evaluate Core IT training 2 3 4
• Google Apps for IT Administrators 2 3
• Gmail and Calendar Basics 3 4
Resources
• Google Apps Documentation & Support site Preview a few of the
resources on the Google Apps Documentation & Support site during
training. This site contains thousands of articles specially designed to
answer specific questions related to Google Apps.
• Resources for former Microsoft Outlook  users Guides and
videos to help Microsoft Outlook users make the transition to
Google Apps.
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