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Complete the communications plan | how to – Google Apps for Work User Manual

Page 34

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Phase 1: Core IT

34

Complete the communications plan | How to

Here’s a sample communications plan and suggested timeline with links
to customizable Google Apps communications templates from

Setup &

deployment on the Google Apps Documentation & Support site

:

Message and Details

Date

Announcement email

First announcement of company’s plan to switch email and calendar platform
to Google Apps.
Audience: All users

As soon as your
organization decides to
go Google

Intranet announcement to company

Information about company’s plans to switch to Google Apps, to be posted on
the company’s intranet.
Audience: All users

As soon as your
organization decides to
go Google

Google Guides recruiting email

Requests managers and supervisors at your company to nominate Google
Guides, who will provide peer-to-peer support during your deployment.
Audience: All users

Core IT phase

Training email

Announces schedule for live, online training (webinars).
Audience: All users (send each phase to all users being migrated in that phase)

4 weeks before users are
migrated

Google Apps poster

Customize this poster with information about your organization’s transition to
Google Apps. (Template includes a link to an example.)
Audience: All users

When your marketing
campaign launches, usually
6–7 weeks before Go-Live

Email 1: First switch notification

Notification to users that their accounts will be migrated to Google Apps.
Audience: All users being migrated in that phase

2 weeks before users are
migrated

Email 2: Switch reminder

General reminder about account migration (send as needed).
Audience: All users being migrated in that phase

1 week before users are
migrated