Apple iMac G5, 20-inch - Manual (Page 228)

4 - iMac G5, 20-inch Troubleshooting General Information
Replacement Parts
If a logic board and/or power supply must be replaced, order on a like-for-like basis only.
The following parts are eligible to be replaced under this repair extension program:
• 661-3595 Board, Logic, 1.6GHz, No Optical, iMac G5 17"
• 661-3596 Board, Logic, 1.6GHz, w/Optical, iMac G5 17"
• 661-3597 Board, Logic, 1.8GHz, w/SuperDrive, iMac G5, 17"
• 661-3599 Board, Logic, 1.8GHz, w/SuperDrive, iMac G5, 20"
• 661-3350 Power Supply, Non-PFC (iMac G5 20")
[only applies to units sold in US/Canada/Japan]
• 661-3351 Power Supply, Non-PFC (iMac G5 17")
[only applies to units sold in US/Canada/Japan]
• 661-3625 Power Supply, PFC 100-240VAC (iMac G5 20”) See Amendment in this
section for more information.
* Effective September 12, 2005, these power supply replacements will be excluded from
Service Excellence measurement (in applicable regions). In addition, all first-generation
iMac G5 power supplies are no longer available as Do-It-Yourself (DIY) parts.
The parts listed above are the only approved logic board and power supply replacements
for repairs covered under the iMac G5 REP for Video and Power Issues. Apple will charge
service accounts for any parts ordered for repairs involving units eligible for the iMac G5
REP for Video and Power Issues that are not related to this program and are not covered
by warranty or an extended AppleCare service agreement.
Special CompTIA Codes
Apple has created the following two CompTIA Codes to use for repairs on iMac products
eligible for coverage under the iMac G5 REP for Video and Power Issues:
• Use CompTIA Code 560: iMac G5 MLB/Power Supply REP when replacing a logic
board, whether or not the iMac is covered by warranty or an extended service
agreement
• Use CompTIA Code 660: iMac G5 MLB/Power Supply REP when replacing a power
supply, whether or not the iMac is covered by warranty or an extended service
agreement
If it's necessary to replace both the logic board and power supply, use both CompTIA
Codes.
European IMCs
For repairs covered under the iMac G5 REP for Video and Power Issues, IMCs in Europe