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Identifying startup problems – HP StorageWorks IP Storage Router User Manual

Page 51

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Troubleshooting

51

IP Storage Router SR2122-2 User Guide

Identifying Startup Problems

Observe the operation of the SR2122-2 and its front-panel LEDs to determine
startup problems. LEDs indicate storage router status in the startup sequence. By
checking the LEDs, you can determine when and where the storage router failed
in the startup sequence.

To power up the storage router:

1. Listen for the chassis fan assembly operation. If it does not operate, see

Troubleshooting the Power Supply

” on page 52. If you determine that the

power supply is functioning normally and that the fan assembly is faulty,
contact a customer service representative. If the fan assembly does not
function properly at initial startup contact a customer service representative.
There are no installation adjustments that you can make.

2. Check the POWER LED on the front panel. The POWER LED turns on

immediately when power is on. The LED remains on during normal storage
router operation. If the LED is not on, see “

Troubleshooting the Power

Supply

” on page 52.

3. Check the STATUS and FAULT LEDs on the front panel. See “

Front-Panel

LEDs

” on page 23 for LED descriptions.

4. Check the network and Fibre Channel port LEDs on the front panel. See the

Front-Panel LEDs

” on page 23 for LED descriptions. If a network or Fibre

Channel port LED indicates a problem with the port connection, see

Troubleshooting a Network or Fibre Channel Port Connection

” on page 53.

5. Verify that the PC terminal emulation program is set correctly and that the PC

is connected properly to the console port. Also, verify at the PC terminal
emulation program display that the storage router has started up properly (for
example, a prompt for starting a configuration wizard or a CLI prompt).

6. Contact a customer service representative for instructions if a status LED

indicates a failure or if the PC connected to the console port indicates an
incomplete boot-up process.

This manual is related to the following products: