Ohaus Voyager Balances - Manual (Page 145)

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9.4 Service information
If the Troubleshooting section does not resolve or describe your problem, you will need to contact an authorized Ohaus
Service Agent. For Service assistance in the United States, please call Aftermarket, Ohaus Corporation toll-free at (800)
526-0659. An Ohaus Product Service Specialist will be available to help you.
9.3 Information messages
Informational messages and error messages appear on the display either when an action is required on the users part
or a malfunction has occurred in the balance due to hardware, software errors or misapplication. A typical message
is shown below.
SCALE UNSTABLE -Balance was unable to acquire stable data during calibration. The balance will try again.
9.6 Accessories
Description Ohaus Part No.
Calibration Masses - ASTM Class 1 Tolerance:
20 g 49024-11
50 g 49054-11
100 g 49015-11
200 g 49025-11
500 g 49055-11
1 kg 49016-11
2 kg 49026-11
4 kg 49046-11
In-Use Display Cover Kit 470003-010
Security Device 470004-010
Draftshield Kit 470006-010
Density Determination Kit 470007-010
Auxilliary Display Kit
(Table Mount) 470009-040
(Wall Mount) 470009-050
(Tower Mount) 470009-060
Remote Display Kit
(Table Mount) 470010-010
(Wall Mount) 470010-020
(Tower Mount) 470010-030
RS232 Interface Cable, Blunt end (user defined) AS017-01
RS232 Interface Cable, IBM ® - PC 25 Pin AS017-02
RS232 Interface Cable, (connects impact printer) AS017-06
RS232 Interface Cable, IBM ® - PC 9 Pin AS017-09
RS232 Interface Cable, Apple ® llGS/Macintosh AS017-10
Printer AS142
Battery, Memory - 3 Volt Lithium ( Use BR2325, Ray O Vac or Panasonic) -----
----
NOTE: When the Memory Battery is replaced, all stored data in the balance will be lost.
9.5 Replacement parts
Description Ohaus Part No.
Power Pack, 100/120 V ac US Plug (Cord set part of power pack) 490202-01
Power Pack, (Cord set required for UK, European and Australian) 490203-01
Cord Set, 230 V ac, UK Plug 76448-00
Cord Set, 230 V ac, European Plug 76212-00
Cord Set, 230 V ac, Australian plug 76199-01
Care and maintenance