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Section 3.2, Windows™ login, Section 3.3 license and registration – NewTek TriCaster TC1 (2 RU) User Manual

Page 34: 1 registering by telephone

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SECTION 3.2

WINDOWS™ LOGIN

Although the system can be operated without a password requirement, it is recommended to use one to
secure your system from unwanted use or intrusion. In particular, use of a password is required if you intend

to use the system’s support for Skype TX™ a/v sources.

Thus a password is required by default.

Important note: The default password for new (or ‘newly restored’) systems is simply “newtek”, entered

without the quotation marks, of course.

SECTION 3.3

LICENSE AND REGISTRATION

On first launch, your system will present an

End User License Agreement

dialog. After you accept this, one or

more

Registration

dialogs are presented. If requested, enter the unique

Serial Number

and

Product ID

for

your system.

NOTE: IF YOU LEAVE THE SERIAL NUMBER FIELD BLANK, AND PRESS CONTINUE, THE SYSTEM WILL RUN;
HOWEVER, OUTPUT WILL DISPLAY A WATERMARK UNTIL THE SOFTWARE HAS BEEN UNLOCKED.

Hint: If the Serial numbe

r doesn’t appear automatically and you can’t find it on your unit, contact NewTek’s

Support center

see https://www.newtek.com/support/get-support/

You can register and obtain your registration code directly on the local system, or on another system
connected to the Internet, or using the telephone. If the system is connected to the Internet, the registration
process guides you through the necessary steps.

Hint: Information on connecting to a network can be found in Section 3.14.

After registering, enter the resulting

registration code

into the field provided in the

Registration dialog

.

3.3.1

REGISTERING BY TELEPHONE

NewTek’s

Support center can also handle registration requests by telephone, if that is more convenient (you

should still visit the website as discussed above to check for software updates when possible).

Please have your serial number

(from the

Registration dialog

mentioned earlier) handy when you call. The

phone numbers for Customer Support follow:

Telephone:

(US) 1-800-862-7837

(Outside US) +1-210-370-8452

(Western Europe and South Africa) +33 (0) 557-262-262

Hint: It’s a good idea to record the login name and

password you choose when creating your website profile,

and keep them in a safe place. Jot down the registration code too; it could come in handy if you ever need to
restore the

system’s

software to as-

shipped state when you don’t have access to the Inter

net.