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Paper jams/pick errors occur frequently – Fujitsu Ricoh Fujitsu fi-7900 Image Scanner User Manual

Page 190

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Paper Jams/Pick Errors Occur Frequently

Check the following points

Do the documents meet the paper requirements? (page 190)

Is there any foreign matter in the ADF? (page 190)

Are the pick rollers, separator roller and brake roller installed correctly? (page 190)

Are the pick rollers, separator roller and brake roller clean? (page 190)

Are the pick rollers, separator roller and brake roller worn out? (page 191)

Did you adjust the paper separation force on the operator panel? (page 191)

If the problem persists, check the items in

Before You Contact the Scanner Service Provider

(page 199)

first, then contact the distributor/dealer where you purchased this product. Refer

to the contact information in the Contact List or the Contact for Inquiries section in Safety
Precautions bundled with this product and make an inquiry.

Do the documents meet the paper requirements?

Solution

Use documents that meet the requirements.
For details, refer to

Documents for Scanning (page 59)

.

Is there any foreign matter in the ADF?

Solution

Clean the ADF.
Remove any foreign matter from the ADF.
For details, refer to

Daily Care (page 121)

.

Are the pick rollers, separator roller and brake roller installed correctly?

Solution

Install the pick rollers, separator roller and brake roller correctly.
For details, refer to

Replacing the Pick Roller (page 145)

,

Replacing the Separator Roller (page

148)

, and

Replacing the Brake Roller (page 153)

.

Are the pick rollers, separator roller and brake roller clean?

Solution

Clean the pick rollers, separator roller and brake roller.
For details, refer to

Daily Care (page 121)

.

Troubleshooting

190