Fujitsu Ricoh Fujitsu fi-7900 Image Scanner User Manual
Page 185
Overlapped Documents Are Frequently Fed into the Scanner
Check the following points
●
Do the documents meet the paper requirements? (page 185)
●
●
Did you fan the documents before loading them on the scanner? (page 185)
●
Have the documents just been printed out from a copy machine or a laser printer? (page
186)
●
Is the document stack thinner than 50 mm? (page 186)
●
Does the document stack weigh less than 5 kg? (page 186)
●
Are the pick rollers, separator roller and brake roller installed correctly? (page 186)
●
Are the pick rollers, separator roller and brake roller clean? (page 186)
●
Are the pick rollers, separator roller and brake roller worn out? (page 186)
●
Did you adjust the paper separation force on the operator panel? (page 187)
If the problem persists, check the items in
Before You Contact the Scanner Service Provider
first, then contact the distributor/dealer where you purchased this product. Refer
to the contact information in the Contact List or the Contact for Inquiries section in Safety
Precautions bundled with this product and make an inquiry.
●
Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to
Documents for Scanning (page 59)
.
●
If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions
to detect overlapped documents accurately?
Solution
Fulfill the conditions to detect overlapped documents accurately.
For details, refer to
Conditions for Multifeed Detection (page 65)
.
If necessary, specify the area to detect overlapped documents.
For details, refer to
Specifying the Area to Detect Multifeed [Document check area
specification for Multifeed Detection] (page 266)
.
●
Did you fan the documents before loading them on the scanner?
Solution
Fan the documents.
Troubleshooting
185