Fujitsu Ricoh Fujitsu fi-7900 Image Scanner - Manual (Page 175)

If the problem persists, write down the error code and contact the distributor/dealer where you
purchased this product. Refer to the contact information in the Contact List or the Contact for
Inquiries section in Safety Precautions bundled with this product and make an inquiry.
Multifeed
When a multifeed occurs, one of the following error codes appears on the LCD of the scanner's
operator panel.
J2:55 Multifeed detected (Overlap)
J2:56 Multifeed detected (Length)
HINT
When the paper separation force is set to [ ] which is the maximum level, the
message "When [Ready] is displayed, increase the paper separation force by using the [ ]
button to suppress multifeeds." does not appear.
Press the [Eject] button on the operator panel to eject documents from the paper path.
If documents remain in the scanner, refer to
When a Paper Jam Occurs (page 159) to remove the
documents.
If documents are overlapped and fed into the scanner frequently, take measures according to
Overlapped Documents Are Frequently Fed into the Scanner (page 185) .
If the problem persists, write down the error code and contact the distributor/dealer where you
purchased this product. Refer to the contact information in the Contact List or the Contact for
Inquiries section in Safety Precautions bundled with this product and make an inquiry.
Skew Detected (Paper Jam)
When a skew is detected, the following error code appears on the LCD of the scanner's operator
panel.
J3:53 Skew Detected (Paper Jam)
J3:54
Take the following measures.
● If documents remain in the scanner, refer to When a Paper Jam Occurs (page 159) to remove the
documents.
● Make sure that the hopper side guides are not set too wide.
ATTENTION
When scanning documents with the hopper side guides completely extended, select [Off] for
[Jam detection outside of scannable area when transporting] in the Software Operation Panel.
Troubleshooting
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