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Troubleshooting – Fujitsu Ricoh Fujitsu fi-7900 Image Scanner User Manual

Page 181

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Troubleshooting

This section describes examples of troubles that you may encounter when using the scanner and also
describes the solutions to them.
Before you request for a repair, take measures by looking through the examples of the troubles and
solutions.
If the problem persists, check each item in

Before You Contact the Scanner Service Provider (page 199)

,

and then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with
this product and make an inquiry.
The following are examples of troubles that you may encounter.

Power of the scanner

The Scanner Cannot Be Powered ON (page 182)

Display on LCD switches OFF. (page 183)

Scanning operations

Scanning Does Not Start (page 184)

Overlapped Documents Are Frequently Fed into the Scanner (page 185)

Situation in Which the Document Is not Fed into the ADF Occurs Frequently (page 188)

Paper Jams/Pick Errors Occur Frequently (page 190)

Scanning results

The Scanned Image of a Picture or Photo is Rough/Image Noise Appears (page 192)

Quality of Scanned Text or Lines Is Unsatisfactory (page 193)

Images Are Distorted or Not Clear (page 194)

Vertical Streaks Appear on the Images (page 195)

Images Turn Out Elongated (page 196)

A Shadow Appears at the Top or the Bottom of the Image (page 198)

Troubleshooting

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