NewTek TriCaster Studio - Manual (Page 34)

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your system. A 90 day period is allowed for your TriCaster to be registered and ‘unlocked’ (by
entering the registration code in the space provided).
You can register and obtain your registration code either by telephone, or online (directly from
TriCaster or from another system connected to the Internet) as described next.
4.3.1 ONLINE REGISTRATION
If you have connected your TriCaster to the Internet, simply click the button under Step 2 in the
registration dialog. This will take you to the Registration page (http://register.newtek.com) in
the Customer Care section of NewTek’s website where you will find further directions.
Hint: More information on connecting TriCaster to a network can be found in Section 4.7.
Otherwise, you can visit the registration webpage from another system with Internet access. In
either case, after registering on the website, enter the resulting registration code into the field
provided at Step 3 of the dialog. (You’ll want to record the login name and password you choose
when creating your website profile, and check your personal area of the site from time to time
afterward. Among other things, you’ll be able to download any software updates that are made
available.)
4.3.2 REGISTERING BY TELEPHONE
NewTek’s Customer Care center can also handle registration requests by telephone, if that is
more convenient (when opportunity permits, you should still visit the website as discussed above
to gain access to software updates). Please have your Product ID (from the Registration dialog
mentioned earlier) handy when you call.
The phone numbers for Customer Service follow:
Telephone: (US) 1-800-862-7837
(Outside US) +1-210-370-8000
Fax: 210-370-8001
Note: For Technical Support contact information, please see Section A.8.2.