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Call recording, Call park, Park a call – Grandstream UCM6510 User Manual User Manual

Page 254

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Firmware Version 1.0.2.5

UCM6510 IP PBX User Manual

Page 253 of 313

CALL RECORDING

The UCM6510 allows users to record audio during the call. If "Auto Record" is turned on for extension or

trunk, the call will be automatically recorded when there is established call with the extension or trunk.

Otherwise, please follow the instructions below to manually record the call.

1. Make sure the feature code for "Audio Mix Record" is configured and enabled.

2. After establishing the call, enter the "Audio Mix Record" feature code (by default *3) followed by # or

SEND to start recording.

3. To stop the recording, enter the "Audio Mix Record" feature code (by default *3) followed by # or SEND

again. Or the recording will be stopped once the call hangs up.

4. The recording file can be retrieved under web GUI->Status->CDR. Click on

to play the recording

or click on

to download the recording file.

Figure 142: Download Recording File from CDR Page

The above recorded call's recording files are also listed under the UCM6510 web GUI->CDR->Recording

Files.

CALL PARK

The UCM6510 provides call park and call pickup features via feature code.

PARK A CALL

There are two feature codes that can be used to park the call.


• Feature Maps->Call Park (Default code #72)

During an active call, press #72 and the call will be parked. Parking lot number (default range 701 to

720) will be announced after parking the call.